
FAQs
Q. What is Mov'in?
Mov'in is not a furniture retailer. Instead, Mov'in provides an ideal furnishing solution for individuals and investors looking to stylishly and affordably furnish their homes quickly. With a variety of designs and customisable packages, Mov'in allows you to save countless hours on furniture management.
Q. What are the main benefits of Mov'in?
With Mov'in, you enjoy:
- Fully customisable furnishing options
- Delivery in a single trip within 7 business days
- As an additional option, a complete installation of your home upon delivery
- Easy and flexible payment methods
- A wide selection of designs, furniture, and decorative items
- Prices that match those found in stores
Overall, Mov'in saves you hundreds of hours in managing your furnishing needs. And as the saying goes, time is money!
Q. Can I choose what I want in my packs?
Mov'in offers pre-designed packs created by our in-house interior architects to match each specific style. However, you can fully customise your own package by adding or removing items from our product catalog, ensuring a 100% personalized pack tailored to your needs.
Q. Is it possible to mix different styles in my order?
If you appreciate multiple products from different packages, no problem! You can absolutely mix and match the products you like to create your own 100% personalised package!
Q. What is the cost of your services?
With Mov'in, we offer furniture packs without any additional fees. By choosing Mov'in’s furniture packs, you can bypass the need for an interior designer, giving you a high-quality, ready-made solution to furnish your property.
Q. Do Movin packs include complete installation?
Mov'in furniture packs come with all selected products and delivery directly to your home. For an additional 699 AED, you can choose a full installation option. This add-on includes a comprehensive setup in your property along with a complimentary general cleaning, giving you a seamless, turnkey solution.
Q. What is the procedure to place an order?
Ready to place an order? It's very simple. Just configure your pack directly on our website and add it to your cart. After reviewing your selection, proceed with the payment using one of our available methods. Once the payment is completed, you will be contacted within 24 hours to schedule a delivery date.
Q. How does order tracking work?
Throughout the process, the Mov'in team is at your disposal to assist you until the delivery of your furniture. You will be kept informed of your delivery's progress and accompanied every step of the way.
Q. Is it possible to block a specific delivery date?
For any order placed on Mov'in, you have the option to block a specific delivery date. Please note that it is necessary to block a delivery date within 7 working days and it is imperative to inform us at least 48 hours in advance.
For any specific requests, please contact our team.
Q. Can payment be made in instalments?
By placing an order on Mov'in, you have the option to choose an instalment payment plan of up to 4 instalments at no additional cost, thanks to our partner Tabby.
Q. What are the payment methods?
To make furnishing your home as seamless as possible, Mov'in provides secure and flexible payment options.
In addition to accepting all standard payment methods (Visa, Mastercard, etc.), you can also take advantage of the ability to split payments into 3 or 4 interest-free instalments through our partner, Tabby.
Moreover, to cater to the diverse needs of our customers, Mov'in exclusively offers cryptocurrency payments for all orders. To place an order using cryptocurrency, simply select this payment method on the checkout page. For additional assistance, please don't hesitate to contact us.
Q. What are the delivery fees?
When you place an order with Mov'in, delivery is 100% free. Your order will be delivered in one trip, fully handled by Mov'in.
Q. What are the installation fees?
The complete installation of your furniture package is offered at a rate of AED 699.
This amount includes the full setup of your apartment and also cleaning fees, allowing you to have a move-in-ready accommodation on the same delivery day.
Q. How to contact us?
Do you have any questions or wish to contact us? We have established several contact methods, including our website's contact form, email, or WhatsApp using the provided contacts.