Q. What is Mov'in?

Movin is a Dubai-based furniture and decoration company founded by interior architects. We provide customisable, pre-designed furniture packages for studios and apartments, helping property investors, landlords and homeowners coordinate product selection, delivery and optional installation.

Q. What are the main benefits of Mov'in?

Movin offers customisable furniture packages for Dubai apartments, coordinated one-time delivery, optional professional installation, flexible payment options for eligible orders, and a choice of furniture and decorative styles. Availability, delivery dates and payment terms are confirmed before ordering.

Q. Can I choose what I want in my packs?

Mov’in offers pre-designed packs created by our in-house interior architects for different styles and property types. You can customise your pack by adding, removing or replacing eligible items from our product catalogue, subject to availability.

Q. Is it possible to mix different styles in my order?

Yes. You can combine eligible products from different packages to create a personalised selection, subject to product availability and compatibility.

Q. What is the cost of your services?

Package prices vary by property type, selected style and included products. The current price is displayed on each package page before checkout. Optional services, including installation and post-installation cleaning, are priced separately where applicable.

Q. Do Movin packs include complete installation?

Movin furniture packages include the selected products and coordinated delivery. Professional installation and post-installation cleaning are available as an additional service. The applicable price is shown in the selected package before ordering.

Q. What is the procedure to place an order?

Configure your pack, review the selected products and place your order using an available payment method. After payment, our team will contact you to confirm availability and arrange the delivery date.

Q. How does order tracking work?

Throughout the process, the Mov'in team is at your disposal to assist you until the delivery of your furniture. You will be kept informed of your delivery's progress and accompanied every step of the way.

Q. Is it possible to block a specific delivery date?

You can request a preferred delivery date when placing your order. Dates remain subject to product availability and confirmation by our team. Contact us as early as possible for time-sensitive requests.

Q. Can payment be made in instalments?

Eligible orders may be paid in instalments through available payment providers. The number of instalments, eligibility, fees and approval are determined by the provider and confirmed during checkout.

Q. What are the payment methods?

Mov’in accepts the payment methods displayed at checkout, which may include major cards and instalment options through available payment providers. Availability and terms depend on the order and provider. Contact us if you need help with a specific payment method.

Q. What are the delivery fees?

Standard coordinated delivery is included for eligible Mov’in furniture package orders in Dubai. Any exceptions or additional charges are confirmed before ordering.

Q. What are the installation fees?

Installation fees vary according to the apartment size and selected package. The current price is shown in the package contents before checkout and includes setup and post-installation cleaning where specified.

Q. How to contact us?

Contact Movin through the website contact form, by email at contact@movin.ae, or by WhatsApp or phone at +971 52 977 1828. Our team can assist with package selection, customisation, availability and delivery planning.